The Oceanscape Difference
The difference in customer service ...
At Oceanscape Pools, clients deal only with one person - the owner, sales consultant, designer and builder. From small plunge pools to those specially engineered and out of the ground, you will experience a personalised service from concept to completion. This service is strengthened by Oceanscape’s philosophy of building only a limited number of pools per year, ensuring total dedication to the needs of each client. Oceanscape has delivered 100% of its projects on time and within budget.
One of Oceanscape’s key strengths is taking a partnership approach to each project. Owner, Brad, works alongside clients to achieve their desired outcome, building an open and honest relationship along the way. In-person consultations are followed up with comprehensive itemised quotations that clearly explain each aspect of the project in plain English. The expectations and responsibilities of each party are clearly defined at the beginning of each project. Clients are able to contact Brad directly at any stage of the building process to discuss the progress of their project.
Oceanscape’s partnership approach is not only limited to clients. Oceanscape has developed an extensive network of trade professionals who offer only the highest standard of workmanship. As a result of his trade connections and extensive experience, Brad is able to coordinate landscaping should you require it.
Oceanscape can also work in conjunction with any other industry specialists you may employ throughout the course of your project.
The difference in quality ...
Oceanscape Pools places a strong emphasis on ensuring the quality of each and every pool is of the highest standard. Innovation and creativity are tempered only by Brad’s acute attention to detail and dedication to his craft.
Oceanscape expects and receives from its tradespeople the highest standard of workmanship and professionalism. For all aspects of the building process, from concrete and interiors through to waterline tiles and coping, the highest quality products and suppliers are used. Oceanscape utilises only those products that have been tried, tested and proven.
The quality of an Oceanscape pool is supported by a seven year structural warranty and a guarantee on workmanship.
The difference in price ...
Building a pool requires a significant investment of your time and money and a well-constructed pool can add considerable value to your home. Oceanscape believes in providing clients with a 'true price' from the outset. For this reason, all pools are built under a fixed price contract and, importantly, clients are informed at the beginning of their project if there is a possibility of additional costs.
Oceanscape does not promote 'limited offers' or 'summer sales' – our prices vary only in line with the general cost of materials and labour, not because there may be a discount on a particular product at a particular time.
Oceanscape's achievement of delivering 100% of projects within budget means you can be assured of true value for money for your next pool project.